Technical Support in Your Region:
Asia Pacific
Singapore: +65.6215.6411
Europe, Middle East and Africa
Espoo, Finland: +358.10800.358
Latin America and Caribbean
Argentina: 0800.666.3180
Chile, Perú, Bolivia, Paraguay and Uruguay: +1.707.792.3511
Brazil: +55.11.3572.6200 or 0800.707.8522 local
Mexico: +52.55.5366.4948 or +52.55.5565.1073
All Others: +52.55.5366.4948
North America
Richardson, TX, U.S.A.: +1.800.690.2324 or +1.707.792.3500
(Access Products)
Naperville, IL, U.S.A.: +1.800.443.5555 or +1.630.798.7070
(All Other Products)
Two-level support agreements available.
Tellabs technical support is offered via Support Agreements and in accordance with local and regional policies. A Support Agreement, available in two levels of Service Suite coverage, provides Tellabs customers with a contracted, premium level of service.
Technical support engineers available to our customers.
Technical support engineers are available to:
- Answer your technical questions.
- Assist in troubleshooting problems.
- Dispatch field engineers to your facility for on-site technical assistance if required.
State-of-the-art Technical Assistance Center
Tellabs' Technical Assistance Center (TAC) uses a state-of-the-art, universal customer management system to provide around-the-clock tracking of customer issues. Customers with Support Agreements can submit cases online at any time to promptly receive answers to technical or operational questions.
Customers also may access product technical documentation and find answers to frequently asked technical support questions on the Tellabs portal.
Regardless of where you are in the world, when you make the decision to do business with Tellabs, be assured that initial and ongoing support will be delivered professionally, effectively and with a focus on your ultimate satisfaction. For more information on Tellabs' service offerings, please contact your local Tellabs sales office or use our online services inquiry form.
