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Technical Support

From financial data to patient information to homeland security to enterprise services, there’s no time for network downtime. That’s why Tellabs Services offers a variety of technical support agreement options to meet the specific needs of your organization’s network.

A better way to operate networks

Infrastructure Protection Solution

Tellabs support agreements add to the value of the standard hardware repair warranty that comes with every Tellabs solution. You pick the mix of remote and on-site technical support, repair and replacement options, and updates and performance audits to make sure that your network delivers services that are always available.

No matter what option you select, Tellabs experienced and knowledgeable staff members are there whenever you need them during every stage of the network life cycle.

Tellabs is committed to a customer-first culture resulting in award winning services and support .

Flexible support agreement packages

Tellabs Support Agreement Packages provide ongoing support services to keep your network performing at peak levels. Select the option that works best for you. 

Multiple technical support options to meet your needs

Whether you need TAC support, on-site assistance or Network Performance Auditing, Tellabs has a team of technical assistance experts available to incorporate equipment from multiple vendors and multiple technologies 24×7, so you can be assured that your network is maintained and performing at its maximum performance.

Call Us

Call us to get your technical support questions answered:
+1 800 690 2324

OLAN Tech Talk Monthly Webinar Series

Request Software License Keys

Accessing the latest software is easy by simply following our quick start guide and filling out the short form.

News Releases

Corporate news releases recognizing significant achievements of Tellabs operations, products, solutions and customers.

Case Studies

Hear directly from our customers about their successful installations, quantifiable benefits and sincere testimonials.


Up-coming conferences, seminars and webinars where Tellabs products, solutions and people will be actively participating.

Blogs & Articles

Read these short, and regularly updated, opinion pieces covering contemporary industry and technology topics.

White Papers

Download our non-vendor specific overviews meant to help readers understand an issue, solve a problem, or make a decision.


Media to educate and advocate our products, technologies or services, and offer direct insight into our customer references and user case studies.


Tellabs Optical LAN is a true enterprise centric solution that offers a better means of designing and operating networks inside buildings and across extended campuses.


Tellabs 1000 MSAP (aka T1000, DMAX, AFC, UMC) is the industry’s only Broadband Digital Loop Carrier platform that converges legacy copper and modern fiber connectivity.

Technical Assistance Center

Address your questions and challenges quickly with our award winning TAC. Flexible support options to meet your needs.

Professional Services

From small projects to migrations to full turn key services, Tellabs is here to help.


Preparation is the key to success.  Get your team ready to plan, deploy and manage your Tellabs Network. Check our our Training Curriculum today!


You worked hard in Training, now it’s time to show your new credentials off to the World through our Digital Credentialing Program!

Become a Partner

The Tellabs Advantage Partner Program is designed to offer our partners exceptional opportunities to grow your business, increase revenue and gain unique solution differentiation.

Find a Partner

For our end-customers, our Tellabs Advantage Partner Program offer best-in-breed services that match specific vertical markets and geographical regions with the end-customers exact needs in mind.


Meet the Tellabs leadership team that represents diverse areas of expertise, and who are committed to exceeding the expectations of our employees, partners and customers.

Our Team

The Tellabs’ team is passionate in their pursuit of excellence in the office, their community and the greater industry.


Visit Tellabs’ online careers pages to see if there is a job opportunity that matches your ambitions. We offer excellent pay, benefits and career advancement possibilities.


Tellabs offer several easy options for contacting us. You can connect with us today via phone, email, online forms, or through social media channels.